Privacy Policy

1. Information We Collect

When using Off Fire Online, we may ask you to provide necessary information to deliver the service, including:

• Contact Data: Name, phone number, email, and facility name.
• Technical & Engineering Data: Engineering plans (AutoCAD / PDF), site areas, business activity details, and previous technical reports.
• Browsing Data: IP address, browser type, and pages visited on our platform (for UX improvement purposes).

2. How Do We Use Your Information?

We use the collected data strictly for the following purposes:

• Providing Quotes: Studying plans and understanding your facility's needs to provide accurate quotes.
• Effective Communication: Sending updates, contract renewal alerts, and responding to technical inquiries.
• Service Improvement: Analyzing user behavior to develop platform performance.
• Legal Compliance: Meeting government requirements or responding to legal claims.

3. Data Sharing with Third Parties

As an engineering brokerage platform, our core operation requires sharing your facility's information. We commit to the following:

• Technical plans and engineering details are shared ONLY with our certified network of companies and suppliers to study your project.
• We obligate all service providers in our network to maintain confidentiality and not use the information outside the scope of your project.
• We do not sell, rent, or trade your personal data with any external marketing entities.

4. Data Protection and Info Security

We implement all necessary technical and organizational measures (such as encryption and standard security protocols) to protect your data and engineering plans from unauthorized access, modification, disclosure, or destruction.

5. Use of Cookies

Our platform uses cookies to improve your experience, remember your preferences, and present relevant advertising content. You can modify browser settings to reject cookies, though it may affect some platform functionalities.

6. Your Rights as a Client

You have the right at any time to:

• Request access to the personal data we hold about you.
• Request the correction of any inaccurate information.
• Request the deletion of your data or plans from our database (excluding data we are legally required to retain for billing or records).

7. Privacy Policy Amendments

We may update the privacy policy occasionally to keep pace with technical or regulatory changes. Any amendments will be published on this page. Your continued use of the platform constitutes agreement to the updated policy.

8. Contact Us

If you have any questions about our privacy policy, feel free to speak with our technical support team via the communication channels available on the platform.